The information we gather from customers enables us to personalize and improve our services. We collect the following types of information from our customers:
We may receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include your full name, email address, IP address, browser information, username, password and any other information necessary for us to provide our services. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide may be used for such purposes as responding to your requests for certain services, customizing the content you see, and communicating with you about new services.
We receive and store certain types of information whenever you interact with our Website or use our services. RFx Analyst automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested. Generally, our service automatically collects usage information, such as the numbers and frequency of visitors to our Website and its components, similar to TV ratings that indicate how many people watched a particular show. RFx Analyst only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the Website or services so that we can make the Website appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate information to our partners about how our customers, collectively, use our Website or services. We may share this type of statistical data so that our partners also understand how often people use the Website or services, so that they, too, may provide you with an optimal online experience. Again, RFx Analyst never discloses aggregate information to a partner in a manner that would identify you personally.
We often receive a confirmation when you open an email from RFx Analyst if your computer supports this type of program. RFx Analyst uses this confirmation to help us make emails more interesting and helpful. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers.
When you receive marketing and promotional e-mail from RFx Analyst, you may opt out of receiving further e-mails of those types by following the included instructions to unsubscribe. RFx Analyst may send you administrative and customer service-related email messages for which you may not be given the option to unsubscribe. For example, you may receive messages about your account, the provisioning of requested services, system status update messages, and service and security announcements which are mandatory. If you no longer wish to receive administrative and customer-service-related email messages, you must deactivate your RFx Analyst account.
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to your account information. For instance, as part of the configuration of RFx Analyst, your account administrator may provide information about you, in order to help you make best use of our system.
Personal Information about our customers is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described immediately below.
We anticipate that we may become affiliated with a variety of business entities. In certain situations, these businesses may sell items to you through the Website. In other situations, RFx Analyst may provide services jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share your Personal Information that is related to such transactions with that affiliated business.
We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, RFx Analyst agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us.
In the event that RFx Analyst or substantially all of its assets are acquired, RFx Analyst may transfer your Personal Information without your prior notification or consent as one of the transferred business assets.
RFx Analyst releases Personal Information when we believe release is appropriate to comply with laws; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of RFx Analyst, our users, or others.
Every RFx Analyst account may have one or more account administrators who can configure and manage your RFx Analyst account on behalf of you and your organization. You hereby consent to our sharing of Personal Information with your account administrators.
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Your Personal Information is protected by a password for your privacy and security. You need to ensure that there is no unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. We employ administrative, physical, and technical measures designed to safeguard and protect information under our control from unauthorized access, use, and disclosure. These measures include encrypting your communications by utilizing Transport Layer Security ("TLS") software, and using a secured messaging service when we send your Personal Information electronically. In addition, when we collect, maintain, access, use, or disclose your Personal Information, we will do so using systems and processes consistent with information privacy and security requirements under applicable federal and state laws.
We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If your password has been compromised for any reason, you should immediately notify RFx Analyst and change your password.
We endeavor to protect user information to ensure that user account information is kept private. However, we cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
Despite these measures, the confidentiality of any communication or material transmitted to or from us via the services offered through our Website, by Internet or email cannot be guaranteed. At your discretion, you may contact us at anytime using the information listed at the end of this document.
You can always opt not to disclose information, even though it may be needed to take advantage of certain features of the Website and services.
You are able to add or update certain information on pages. When you update information, however, we often maintain a copy of the unrevised information in our records.
The RFx Analyst Website and services are not directed to children. Children should not submit any Personal Information. RFx Analyst encourages all parents or guardians to instruct their children in the safe and responsible use of their Personal Information while using the Internet. If a parent or guardian becomes aware that his or her child has provided us with Personal Information, please contact us. If we become aware that a user of the Website and/or services is under the age of 18 and has provided us with Personal Information without verifiable parental consent, we will delete such Person Information from our files.
Questions regarding this Privacy Statement or the information practices of the RFx Analyst’s Web site should be directed to
or by mailing
RFx Analyst Legal
8 The Green
Dover, DE 19901